FedLoan Servicing Portal Login Guide

Privacy Policy

Service Overview

MyFedLoan operates the website myfedloan.site (referred to as the “Service”). This policy outlines our handling of personal information when you use our Service and your associated choices.

Data Utilization

We use your information to maintain and enhance the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. The terms used here have the same meanings as the terms and conditions on our website.

Information Types

  • Personal Data: This is information that can identify a living individual.
  • Usage Data: This includes details that the Service automatically collects, such as the duration of a page visit.
  • Cookies: These are small files stored on your device (computer or mobile) to enhance service functionality.

Data Collection and Usage

We collect various types of information for service enhancement and personalization:

  • Personal Information: This might include your email and other details needed to identify or contact you.
  • Usage Information: Details such as your device’s IP address, browser type, the pages you visit on our Service, visit times, and other diagnostic data are collected.
  • Cookies and Tracking: We use cookies and similar technologies to monitor service activity and retain information. You can set your browser to refuse all cookies or to alert you when a cookie is sent. Note, however, that not accepting cookies may affect your use of the Service.

Data Use

We use the data collected to:

  • Maintain and personalize the Service
  • Inform you of Service changes
  • Engage you in interactive features
  • Support and communicate with you
  • Enhance and analyze Service use
  • Identify, prevent, and address technical issues

Data Transfer

Your information may be transferred to, and maintained on, computers located outside your state or country where privacy laws may differ. If you are outside the United States and choose to provide information to us, your data is transferred to the U.S. and processed there. By consenting to this Privacy Policy and providing information, you agree to these transfers.

Data Security

The security of your data is crucial, but remember that no internet transmission or storage method is 100% secure. We aim to protect your personal information reasonably within economic bounds but cannot ensure its absolute security.

Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Privacy Policy Changes

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and, if significant, through direct communication. We advise you to review this Privacy Policy periodically for any changes. Changes take effect immediately upon their posting on this page.